Effective Date: October 2023
Welcome to TicketsCincinnati.org (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.
By accessing or using our Site, you agree to the practices described in this policy. We may update this Privacy Policy periodically, and any changes will be posted here with an updated effective date. We encourage you to review this page regularly to stay informed.
When you interact with our Site, such as creating an account or purchasing tickets, you may voluntarily provide personal details including your name, email address, and payment information. We do not process or store your credit card details directly; instead, trusted third-party payment processors handle that data.
If you contact us or subscribe to our newsletter, you may also submit contact details. Providing such information is voluntary, but necessary for certain services.
We may automatically collect information about your device and browsing activity, such as IP address, browser type, access times, and pages viewed. Cookies and similar technologies help us analyze site usage and improve user experience.
Your personal data is used to process transactions, manage your account, and deliver tickets. Third-party partners may see some of your information if necessary for ticket delivery or customer support.
We may contact you regarding your orders, account updates, or customer service inquiries. With your consent, we may also send promotional messages about events or offers. You can opt out at any time.
With your permission, we may send marketing emails or SMS messages about upcoming events or special deals. You can unsubscribe through the links provided in our communications or by contacting us directly.
We may disclose your information if required by law, or to protect our rights and prevent fraudulent activities. Your data may also be shared with trusted service providers assisting in payment processing, customer support, or site maintenance, under confidentiality agreements.
We retain your personal information only as long as necessary to provide services or comply with legal obligations. You may request deletion of your data by contacting us, and we will process such requests in accordance with applicable laws.
We use cookies to enhance your experience, analyze site traffic, and deliver targeted advertising. These include essential cookies for site functionality, as well as analytics and marketing cookies.
You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain features on our Site.
We implement reasonable security practices to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
The Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us so we can take appropriate action.
You have rights regarding your personal data, including accessing, correcting, or deleting your information. To exercise these rights, please contact us at [email protected] or via the contact form on our Site.
You may also opt out of marketing communications by following the unsubscribe links or replying with “STOP” to SMS messages.
Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing your personal information.
We may update this policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of the Site after modifications indicates your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].